Contact us

Thank you for your interest in GoTourism Taiwan. If you have questions, ideas, or feedback, we would like to hear from you.

How to reach us

The fastest way to get in touch is by email:

Email: contact@gotourism.tw

We aim to reply within 1–3 business days.

Common topics

About site content

If something on the site looks wrong or out of date, email us and we will verify and update when we can. Please include:

  • The URL of the page
  • What seems incorrect
  • The correct information, if you know it

Ticket bookings

GoTourism Taiwan is an information site. We do not handle ticket bookings, changes, or refunds. For order issues, contact the platform where you purchased (for example, Klook customer service).

Business partnerships

Attractions, travel businesses, or media with partnership ideas are welcome to email a short outline; we will respond as soon as we can.

What we cannot help with

We are not able to assist with:

  • Changing, canceling, or refunding ticket orders
  • On-site operations at attractions
  • Account or payment issues on third-party platforms

For those matters, please use the official or platform support channels so your request is handled properly.